How to Fix a VEP Mismatch Error in RFID Setup

Got a ‘VEP mismatch’ or RFID registration failed error? Learn how to fix it and drive into Malaysia smoothly. Fast support from MyMechanic Singapore.

What Is a ‘VEP Mismatch’ Error?

A VEP mismatch error usually means that your RFID tag information does not match the vehicle details in your VEP registration. This stops the RFID from being validated at Malaysian checkpoints like Woodlands, Tuas, and Johor.

Common Reasons for VEP Mismatch

RFID tag linked to the wrong plate number
VEP info has missing or outdated owner/car details
JPJ system failed to sync the VEP and RFID data correctly
Car was sold or transferred, but VEP wasn’t updated
RFID tag installed before VEP approval was finalized
Minor spelling errors or road tax mismatches

Even small mistakes can trigger the error.

How to Fix a VEP Mismatch (Step-by-Step)

Option 1: Manual Resubmission via JPJ
- Login to your VEP portal
- Verify plate number, car make/model, chassis number, and owner name match your road tax
- If incorrect, email JPJ:
  - State the correction needed
  - Attach vehicle grant, proof of tax & insurance
- Wait for processing (2–3 weeks on average)
Option 2: Fast-Track Fix via MyMechanic
- Let MyMechanic identify the root mismatch
- We’ll handle correction requests to JPJ
- Resync your RFID and VEP instantly
- Get your car border-ready in as little as 3–5 working days

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Frequently Asked Questions

Don’t Let a VEP Mismatch Delay Your Drive

A VEP mismatch error is annoying, but totally fixable — especially if you catch it early before heading to the checkpoint. Let MyMechanic Singapore help you fix your RFID and VEP issues with fast, compliant, and border-approved service.

MyMechanic RFID & VEP Support

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Get RFID/VEP Error Fix Call Us: +65 8967 3917