What to Do If Your VEP Application Is Rejected

Why Was Your VEP Application Rejected?

It’s frustrating to have your Vehicle Entry Permit (VEP) application rejected, especially if you need to drive into Malaysia soon. Most rejections happen for a few common reasons:

• Incorrect vehicle details – Registration, engine, or chassis numbers that don’t match your documents.
• Poor document quality – Blurry, cropped, or unclear uploads, or incorrect file types.
• Expired insurance or road tax – Documents must be fully up to date.
• Wrong insurance type – Policy must state Malaysia coverage, and certain insurers may not be recognized.
• Mismatch in owner details – The name on your log card must exactly match your passport or NRIC.
• System or upload errors – Sometimes, everything is correct but technical problems occur on the JPJ site.

These issues are more common than you think. If you’re not sure what went wrong, our team at MyMechanic is ready to help you find the problem and guide you step by step.

How MyMechanic Helps You Resolve VEP Rejections

• Full Application Review: Our VEP specialists examine your application and pinpoint the exact error—even when JPJ’s rejection reasons are vague.
• Guided Document Fix: We’ll help you prepare clear and valid documents, including high-resolution scans and correct formats for every requirement.
• Reapplication with Precision: Once corrected, your application is resubmitted carefully to maximize your chances of approval.
• End-to-End Support: From fixing errors to tracking your application after submission, we’re with you until you receive approval.

What You’ll Need to Reapply Successfully

• A complete and clear vehicle log card
• A valid insurance certificate covering Malaysia
• A valid identification document (NRIC, passport, or company certificate for business vehicles)
• An updated road tax
• Clear, high-quality photos or scans of all documents (no screenshots, no blurring or cropping)

Make sure every detail matches exactly—one small error can lead to another rejection. Our job is to make sure your submission is perfect.

Pro Tips from Our Experts

• Use a scanner or high-resolution camera to digitize your documents, not screenshots.
• Double-check the expiry dates on both insurance and road tax.
• Make sure every entry—vehicle numbers, names, and document details—match across all records and your online application.
• Do not crop or edit important parts of your documents; submit only complete and uncropped images.

Don’t Let a Rejected VEP Derail Your Trip

A rejected VEP application can be a setback, but it doesn’t have to stop your travel plans. MyMechanic is here to make the correction and reapplication process easy, quick, and stress-free. Focus on your journey—we’ll handle the admin and technical details to get you legally on the road to Malaysia.

Let MyMechanic Fix It for You

• Upload your VEP rejection notice and supporting documents to our secure portal
• Our team will diagnose the exact issue and guide you
• We’ll handle resubmission and all follow-ups for you

Start now—let us fix your problem and save your trip from further delays or complications.