How Long Does VEP RFID Activation Take After Collection?

The Final Wait

You've been through the application, the approval, and the collection. The VEP RFID tag is finally on your windscreen. It's a great feeling! But there's one final, crucial step before you can use it: activation. The tag needs to be activated in the central system and linked to your Touch 'n Go eWallet.

A common question we get at MyMechanic is, "How long does this activation take?" Let's clear up the confusion.

Official Timeframe vs. Reality

The Official Guideline

The official guideline provided by the authorities is that activation can take up to 24 hours from the time of installation. This is to allow for the data from the collection center to sync with the central JPJ database and the Touch 'n Go payment system.

The On-the-Ground Reality

In our extensive experience, the activation is often much faster. For many drivers, the tag becomes active and can be linked to the eWallet within just a few hours, and sometimes almost instantly. However, you should not assume it will be immediate.

How to Check if Your Tag is Active and Ready

Don't just guess. Here's how to be certain your tag is ready for the road.

• Step 1: Link Your Tag in the TNG eWallet: A few hours after installation, open your Touch 'n Go eWallet app. Navigate to the 'Toll' 'RFID' section and try to add your vehicle by entering its registration number.
• Step 2: Look for the 'Linked' Status: If the system finds your car and allows you to add it, you will see it listed under your vehicles. This is the best confirmation that your tag is active and linked to your eWallet for payment.
• Step 3 (Optional): Visit a Test Point: For ultimate peace of mind before a long trip, you can visit an RFID testing lane at a fitment center in Johor to see if the reader beeps and confirms the scan.

The MyMechanic Advantage: On-the-Spot Verification

Waiting and wondering if your tag is active can be stressful. This is another area where our premium door-to-door service shines.

When our technician installs the VEP tag on your car in Singapore, they don't just leave. They will personally guide you through the process of linking the tag to your Touch 'n Go eWallet on your smartphone, right there and then. We wait with you to ensure the app confirms the link, giving you instant verification and peace of mind that your tag is active and ready to use before we complete the job.

Frequently Asked Questions